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Amdocs Billing

This web-based training course on Amdocs Billing functionality, administration and development, is available online to all individuals, institutions, corporates and enterprises in India (New Delhi NCR, Bangalore, Chennai, Kolkatta), US, UK, Canada, Australia, Singapore, United Arab Emirates (UAE), China and South Africa. No matter where you are located, you can enroll for any training with us - because all our training sessions are delivered online by live instructors using interactive, intensive learning methods.

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Course Details

This course helps trainees to create and maintain the customer accounts, manage customer services and handle the various issues associated with customers. With this training program trainees will learn Amdocs CRM 8.1 data model, changes to ABP tables, CIH concepts, smart client architecture and CRM backend. This course also educates trainees about Amdocs smart client Framework 8.2, form actions and controls, server architecture and smart client designer. Instead of this, trainees will learn CRM upgrade, upgrade path and upgrade steps, X-Beans, Save Beans and Load Beans. This training program also covers hands-on exercises on smart client. There are no prerequisites for this course. This course is beneficial for both fresher and professionals to enhance their skills and knowledge.

Introduction to Amdocs Billing

  • Explain Amdocs CRM 8.1 Data Model
  • Various Changes to ABP Tables
  • How to make New Changes in Clarify View?
  • To explain CIH Concepts
  • Architecture of Amdocs Smart Client
  • Explain Amdocs Smart Client Framework 8.2
  • Form Controls
  • Form Actions
  • To explain Amdocs CRM backend
  • Introduction to Server Architecture
  • To understand Beans, X-beans
  • To understand Worker Beans
  • To understand Save Beans and Load Beans
  • Explain Amdocs Configurator
  • To Explain Amdocs Smart Client designer
  • Smart Client hands-on exercises
  • Explaining CRM Upgrade
  • What is Upgrade Path?
  • Upgrade Steps

Live Instructor-led & Interactive Online Sessions

Regular Course

Duration : 30 Hours

Capsule Course

Duration : 4-8 Hours

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Training Options


Weekdays- Cloud Based Training

Mon - Fri 07:00 AM - 09:00 AM(Mon, Wed, Fri)

Weekdays Online Lab

Mon - Fri 07:00 AM - 09:00 AM(Tue, Thur)


Weekend- Cloud Based Training

Sat-Sun 09:00 AM - 11:00 AM (IST)

Weekend Online Lab

Sat-Sun 11:00 AM - 01:00 PM

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